Complaint Management System in PHP
“Complaint Management System” is a web based application which contains data and information of lodge complaints and user details. The main purpose of “Complaint Management System” is to systematically record, store and update the complaints and user records.
Complaint Management System is a management technique for assessing, analyzing and responding to customer complaints. Complaints management software is used to record resolve and respond to customer complaints, requests as well as facilitate any other feedback.
| Project Name | Complaint Management System |
|---|---|
| Language Used | PHP5.6, PHP7.x |
| Database | MySQL 5.x |
| User Interface Design | HTML, AJAX,JQUERY,JAVASCRIPT |
| Web Browser | Mozilla, Google Chrome, IE8, OPERA |
| Software | XAMPP / Wamp / Mamp/ Lamp (anyone) |
Modules of Complaint Management System
- Admin
- Users
Admin
- Admin can create a category and also manage the category
- Admin can create Subcategory and also manage the Subcategory
- Admin can create state and also manage the state
- Complaint Management Admin can update remark on complaints
- Manage users
- Admin can check user logs
- Admin change password
Users
- User Registration
- User forgot Password
- After login user can lodge a complaint
- Complaint History
- Profile Management
- Change Password
- Dashboard
Project Demo
Free Version Demo Pro Version Demo
Free Vs Pro
| Features | Free Version | Pro Version |
| User Sign-up | Available | Available |
| User Sign-in | Available | Available |
| User Password Recovery | Available | Available |
| User Dashboard | Available | Available |
| User Profile Setting | Available | Available |
| User Lodge/Register Complaint | Available | Available |
| Compliant History | Available | Available |
| Admin Login | Available | Available |
| Manage category / Subcategory /State | Available | Available |
| Manage Complaint | Available | Available |
| Admin Dashboard | Not Available | Available |
| Create Sub-admin | Not Available | Available |
| Forward Complaint to Sub-admin | Not Available | Available |
| Report Generation | Not Available | Available |
| Sub-admin Module | Not Available | Available |
| Admin / Sub-admin Password Recovery | Not Available | Available |
| Project Report and PPT | Available @ Rs 199/ $2.63 | Available |
| Buy Now @ Rs. 449/$6.61 |
How to run the Complaint Management System (CMS) Project
1. Download the zip file
2. Extract the file and copy cms folder
3.Paste inside root directory(for xampp xampp/htdocs, for wamp wamp/www, for lamp var/www/html)
4. Open PHPMyAdmin (http://localhost/phpmyadmin)
5. Create a database with name cms
6. Import cms.sql file(given inside the zip package in SQL file folder)
7.Run the script http://localhost/cms (frontend)
8. For admin panel http://localhost/cms/admin (admin panel)
Credential for admin panel : Username: admin, Password: Test@123
Credential for user panel : Username: grmat@test.com ,Password: Test@123
Purchase Project Report of Free Version
Purchase Complaint Management System Project Report and PPT in Rs. 199 / $2.63
